Anthropic (Claude) key
Bring your own Anthropic key to score and categorise mentions with Claude. Without an AI key, BackTalk falls back to a free offline word-list scorer that only labels obvious positive/negative and returns unknown a lot; a Claude key gives you nuanced sentiment, categories, and priority on every new signal.
What it unlocks
- AI sentiment (positive / neutral / negative) instead of the offline lexicon.
- Category and priority tagging on each mention.
- A one-time background re-score of your existing mentions when you save the key.
Your workspace runs on one AI key at a time. Saving a Claude key replaces whichever provider was active before (the app tells you before you confirm).
Get your API key
- Sign in at the Anthropic Console.
- Add a payment method under Billing (API usage is prepaid/pay-as-you-go and separate from a Claude.ai subscription).
- Open Settings → API keys and choose Create key.
- Copy the key. It starts with
sk-ant-…and is shown only once.
Add it in BackTalk
- Go to Settings and find the Claude (Anthropic) card under AI providers.
- Pick a model (see below) and paste your
sk-ant-…key. - Save. BackTalk sends one tiny test request to confirm the key and model work, then stores the key encrypted and starts the background re-score.
Models & cost
You're billed by Anthropic directly, at their token rates; BackTalk never marks anything up and only shows an estimate. Sentiment prompts are short, so real spend is typically a fraction of a cent per mention. List prices (USD per million input / output tokens):
- Claude Haiku 4.5: ~$1 / $5. Fastest and cheapest; the right default for sentiment.
- Claude Sonnet 4.6: ~$3 / $15. More nuance on ambiguous mentions.
- Claude Opus 4.8: ~$5 / $25. Most capable; rarely needed just for scoring.
Settings shows a live usage ledger (tokens and estimated cost) once scoring runs.
Troubleshooting
- "The provider rejected that API key." The key is wrong, revoked, or from a different org. Regenerate it in the console and re-paste.
- "That model isn't available on this key." Your account can't reach that model yet. Add billing, or pick Haiku.
- Key check failed / timeout. Usually no billing on the Anthropic account, or a transient network issue. Confirm billing, then retry.
Your key stays private. It's encrypted at rest and only decrypted server-side at the moment of a scoring call. The plaintext is never sent back to your browser and never written to logs. Settings only ever shows the last few characters as a hint.
Rotating your key: create a new key in the Anthropic Console, paste it into Settings to replace the old one, then revoke the previous key.