OpenAI (ChatGPT) key
Bring your own OpenAI key to score and categorise mentions with GPT. Without an AI key, BackTalk uses a free offline word-list scorer; a GPT key upgrades every new signal to AI sentiment, categories, and priority.
What it unlocks
- AI sentiment (positive / neutral / negative) instead of the offline lexicon.
- Category and priority tagging on each mention.
- A one-time background re-score of your existing mentions when you save the key.
Your workspace runs on one AI key at a time. Saving a GPT key replaces whichever provider was active before.
Get your API key
- Sign in to the OpenAI Platform.
- Add a payment method under Billing. API access is separate from a ChatGPT Plus subscription and needs its own credit.
- Open API keys and choose Create new secret key.
- Copy the key. New keys start with
sk-proj-…(older ones,sk-…) and it's shown only once.
Add it in BackTalk
- Go to Settings and find the ChatGPT (OpenAI) card under AI providers.
- Pick a model (see below) and paste your
sk-proj-…key. - Save. BackTalk sends one tiny test request to confirm the key and model, then stores the key encrypted and starts the background re-score.
Models & cost
Billed by OpenAI directly at their token rates, with no markup from BackTalk. Sentiment prompts are short, so cost per mention is usually a fraction of a cent. List prices (USD per million input / output tokens):
- GPT-5.4 nano: ~$0.20 / $1.25. Fastest and cheapest; the right default for sentiment.
- GPT-5.4: ~$2.50 / $15. More nuance.
- GPT-5.5: ~$5 / $30. Most capable; rarely needed just for scoring.
Troubleshooting
- "The provider rejected that API key." Wrong, revoked, or project-scoped key that lacks model access. Create a fresh key and re-paste.
- "That model isn't available on this key." Your account/project can't use that model. Add billing or pick GPT-5.4 nano.
- Key check failed. Most often no billing credit on the OpenAI account. Add credit, then retry.
Your key stays private. It's encrypted at rest and only decrypted server-side when a scoring call runs. It is never returned to your browser and never logged. Settings shows only a masked hint.
Rotating your key: create a new key in the OpenAI Platform, paste it into Settings to replace the old one, then revoke the previous key.